Return & Refund Policy

Eligibility for Returns

• Items must be unused, in their original condition, and returned within 30 days of receipt.

• Only items purchased directly from CCAVHub are eligible.

How to Request a Return

• Contact us at ezaguibillingsby@gmail.com with:

  1. Your order number

  2. Reason for return

  3. Photos of the product (if damaged or defective)

Refunds & Replacements

• Once your return is approved and received, we will provide:

  • A full refund to your original payment method or

  • A replacement at no extra cost.

• Refunds are usually processed within 5-7 business days after receiving the returned item.

• Return shipping costs are covered by CCAVHub if the item is defective, damaged, or incorrect.

Lost, Damaged, or Wrong Items

• If your item is lost, damaged during shipping, or incorrect, please contact us within 7 days.

• We will provide a free replacement, full refund, or alternative solution to ensure your satisfaction.

Customer Protection & Commitment

• Your purchase is fully protected.

• We prioritize clear communication and prompt resolution of any issues.

• We ensure every order meets high-quality standards and customer expectations.

Important Notes

• Please include all original packaging and accessories when returning items.

• Items returned without authorization or after the 30-day period may not be accepted.

• Always retain your shipping receipt when returning items, as proof of return.